How credits work
Understand subscription credits, bonus credits, and the deduction order.
Twilight runs on credits. Each edit you generate spends one or more credits. Here is how the system works.
Two pools
Your account has two separate credit balances:
- Subscription credits — included with your plan, reset every month on your billing date.
- Bonus credits — purchased as a one-time pack, granted by support, or refunded after a failed edit. Bonus credits do not expire.
When you spend a credit, we deduct from your subscription pool first, then bonus. This is intentional: subscription credits would be lost on renewal anyway, so we use them up before touching the credits you bought outright.
What an edit costs
| Edit type | Credits |
|---|---|
| Standard preset (declutter, color, etc.) | 1 |
| Day to Dusk and other twilight conversions | 2 |
| Upscale | 1 |
| Virtual staging | 15 |
Out of credits?
You can buy a one-time credit pack at any time from your billing settings — those go into the bonus pool. Or upgrade your plan; the change is prorated and you get the new monthly allowance immediately.
Refunds
If an edit fails for technical reasons (the AI model errored or timed out), we automatically refund the credit to your bonus pool. You will see a toast message in the editor.
If an edit completes but the result is bad, we do not auto-refund — that would mean refunding a large fraction of every user's spend, which would not work as a business. Instead, click the flag icon on the edit and tell us what went wrong. Real complaints with notes get a human review and often a goodwill credit.
See our refund policy for the full version.