How credits work
Understand subscription credits, bonus credits, and the deduction order.
Twilight runs on credits. Each edit you generate spends one to four credits, depending only on the resolution you export at. Here is how the system works.
Two pools
Your account has two separate credit balances:
- Subscription credits: included with your plan, reset every month on your billing date.
- Bonus credits: purchased as a one-time pack, granted by support, or refunded after a failed edit. Bonus credits do not expire.
When you spend a credit, we deduct from your subscription pool first, then bonus. This is intentional: subscription credits would be lost on renewal anyway, so we use them up before touching the credits you bought outright.
What an edit costs
The cost depends on the export resolution and nothing else:
| Export resolution | Credits |
|---|---|
| 1K | 1 |
| 2K | 2 |
| 4K | 4 |
Every mode costs the same at a given resolution. A Day to Dusk conversion, a virtual staging pass and a simple brighten all bill identically, and the Apply button shows the exact cost before you spend anything.
Resolution is not restricted by your plan. Every tier, including Free, can export at 4K; it just costs 4 credits instead of 1.
If you download a bigger file after an edit, using the 2K or 4K option in the download menu, you only pay the difference. Taking a 1K edit up to 4K costs 3 credits, so editing at 1K and exporting at 4K costs the same 4 credits in total as editing at 4K directly. Re-downloading a size you already bought is free.
Out of credits?
You can buy a one-time credit pack at any time from your billing settings, on any plan including Free. Packs start at $12 for 10 credits and those credits never expire. Or upgrade your plan; the change is prorated, you get the new monthly allowance immediately, and the price per credit is lower than any pack.
Refunds
If an edit fails for technical reasons (the AI model errored or timed out), we automatically refund the credit to your bonus pool. You will see a toast message in the editor.
If an edit completes but the result is bad, we do not auto-refund. That would mean refunding a large fraction of every user's spend, which would not work as a business. Instead, click the flag icon on the edit and tell us what went wrong. Real complaints with notes get a human review and often a goodwill credit.
Credits you have not spent are a different matter. Within 30 days of any payment, plan or pack, we refund the unused portion of the credits it bought, pro-rata on what is left. Email support with your invoice ID.
See our refund policy for the full version.